Privacy Policy

Effective Date: October 8, 2026

We respect your privacy and are committed to protecting the personal information you provide when you visit our website, register for one of our programs, submit an interest form, make a payment, participate in an educational or cultural experience, or communicate with us.

This Privacy Policy applies to our website and the programs and services offered through it, including, but not limited to, international travel programs, cultural experiences, summer camps, online classes, educational programs, workshops, and related activities.

1. Information We Collect

Depending on how you interact with our website and programs, we may collect information such as:

  • Name
  • Date of birth or age
  • Email address
  • Phone number
  • Mailing address
  • Parent or guardian information, when applicable
  • Emergency contact information
  • Passport or other travel-document information when required for travel programs
  • Dietary restrictions, accessibility needs, or other program-related information
  • Educational or class-related information
  • Payment and transaction information
  • Information submitted through registration, interest, application, or contact forms
  • Communications you send to us
  • Information about your participation in our programs and activities

We collect information that is reasonably necessary to operate our programs, communicate with participants, provide services, process payments, and maintain appropriate safety and administrative records.

2. How We Use Your Information

We may use personal information to:

  • Process registrations and applications
  • Respond to inquiries
  • Provide educational programs, classes, camps, trips, and other activities
  • Process payments and maintain financial records
  • Communicate important program information
  • Provide schedules, instructions, and pre-program orientations
  • Arrange travel, accommodations, transportation, activities, or other services when applicable
  • Provide emergency or safety support
  • Understand participant needs and preferences
  • Improve our programs, website, and participant experience
  • Maintain attendance and participation records
  • Send program updates and administrative communications
  • Send promotional or informational communications when permitted
  • Comply with applicable laws and regulations

3. Information About Minors

Some of our programs may be designed for or available to children and teenagers.

When a participant is a minor, we may collect information from or about the participant's parent or legal guardian and may require parental or guardian consent before participation.

We take additional care when collecting and using information relating to minors and will handle such information in accordance with applicable privacy laws.

We do not knowingly collect personal information from children under 13 without appropriate parental involvement or consent when required by applicable law.

Parents or guardians may contact us with questions regarding information collected about their child.

4. Payment Information

We may use third-party payment processors to process registration fees, tuition, deposits, program fees, travel payments, and other charges.

We generally do not store complete credit or debit card information on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and terms.

5. Sharing Personal Information

We do not sell personal information.

We may share information when reasonably necessary to operate our programs or provide requested services. Depending on the program, this may include sharing information with:

  • Instructors and teachers
  • Camp staff and program coordinators
  • Travel and transportation providers
  • Hotels and accommodations providers
  • Tour operators and activity providers
  • Visa or travel-document service providers
  • Payment processors
  • Technology and software providers
  • Communication and online learning platforms
  • Emergency or medical service providers when necessary
  • Government agencies or other authorities when required by law

We seek to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, applications, payment services, registration systems, educational platforms, social media sites, or other services.

Those third parties may collect and process information according to their own privacy policies.

We are not responsible for the privacy practices of third-party websites or services.

7. Cookies and Analytics

Our website and service providers may use cookies, analytics tools, and similar technologies to:

  • Operate and secure the website
  • Remember preferences
  • Understand website usage
  • Improve website performance
  • Analyze traffic and engagement
  • Support marketing or communications where permitted

The specific technologies used may change as our website and services develop.

8. Communications

If you submit an inquiry, register for a program, or otherwise communicate with us, we may contact you by email, telephone, text message, or other communication methods you provide.

Some communications are necessary to provide a service, such as registration confirmations, schedule changes, payment reminders, class information, travel updates, or safety notices.

Where applicable, you may opt out of promotional communications.

9. Information Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We may retain personal information for as long as reasonably necessary to provide our programs and services, maintain financial and administrative records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

When information is no longer reasonably necessary, we may delete or securely dispose of it.

11. Your Privacy Choices

Depending on applicable law, you may contact us to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of information when we are not required to retain it
  • Ask questions about how your information is used
  • Opt out of certain promotional communications

Requests may be subject to applicable legal and administrative requirements.

12. International Programs

Some of our programs may involve international travel, international participants, international partner organizations, or service providers located outside the United States.

When necessary to operate an international program, information may be shared with organizations or service providers in other countries.

Participants should understand that privacy laws may differ between countries.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our programs, website, technology, or legal requirements change.

When we make changes, we will update the Effective Date at the top of this policy.

We encourage visitors and participants to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

FIA Global Experience
Email: connect@fiaglobalexperience.org
Phone: 608-338-6216
Address: 2352 S. Park St., Ste. 442, Madison, WI 53713